Shipping & Handling
The steps for order processing and delivery are divided into two parts:
- Processing time: Order verification, tailoring, quality, check and packaging. All orders are usually dispatched within three days after the order is placed and payment is received.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination and will vary according to the place you reside.
Standard Secured Shipping usually takes 3 to 10 business days for delivery.
Depending on the volume of orders we are receiving, your shipment may take longer than usual. Rest assured, we are working hard to get everything out ASAP. We know it may be frustrating to wait longer than expected for your order, but the one thing we don’t want to do is sacrifice is the quality of our products. Thanks for understanding.
* Please note that, due to limited flights and high demand of online purchases during the pandemic, Australia Post is facing many difficulties and delays in parcels delivery are expected and should be taken into consideration when purchasing an item. We count with your patience and comprehension during these difficult times.